The team performance is moving ahead in leaps, with a few jumps landing in pot holes, but with each member being able to pick themselves back up and try and leap again. I have the added benefit of having one of the mangers reporting to me go through your course, which expedites the communication process as we are talking the same language most of the time. I’ve seen a marked change in one of the older managers reporting to me.  He now see the benefits, and this has freed up his thought process and allowed him to put his ideas into practice.  One of the big issues seemed to be a lack of drive or possibly a lack of accountability driven from his management or up from his team.  Once he realized somebody actually cares about what he is doing and is willing to put in the time and effort to see the process through, his energy levels increased and this has flowed through to his team.  It’s great to see it in action and certainly his and his team’s productivity has increased with their first every $1 million quarter in July.

I think the course has helped focus the team’s attention on what is important in the organization, and the positive message throughout has certainly helped make the job even more enjoyable. I’m also leading the Area Managers in APN and was on a recent conference call with Charlene and commented that it is easier when all members have been through the course as it gives focusing in both action and communication.I understand you’ve had a few trips to Latin America recently which based on the last conference call have had quite an impact on those teams, great stuff!!

Area Manager | Baker Hughes

Thanks again for hosting the training class last week. I thought it was excellent – it helped reinforce a lot of things. The eye-openers that I shared in class were how I need to reach out more to those that likely need more of our help versus the ones we work with regularly due to commonalities, and then asking more questions versus telling someone where they missed or what they should have done.

Last Friday, it really resonated with me as I was talking with one of my managers and we were trying to solve an issue of why something wasn’t getting done by one of his direct reports. I started to talk about a manger versus a leader and how the leader “asks” and the manager “tells,” or in some cases does for them. He said to me, “A light bulb has just gone off for me as to what I have been doing incorrectly.”  He then had a session with that same employee and asked him what he thought, and the data points just flew out of him! We’re using these principles in real life!

I also plan to have a staff meeting where I am going to bring my 36 people together and we are going to have each of them write down their 7 High Payoff Activities, one goal they are working towards, and then work it from there on how we can hit our 90MM in new sales goal this year – I know we can do it, as we have unlimited potential. I also just had someone come in and tell me they couldn’t do something and I said, “Why not? I think you can.” They said, “You do?” I said, “Yes – look at all the other things you thought you couldn’t do and now do with regular ease!” Thanks again!

Managing Director | Citi

Thanks again for hosting the training class last week. I thought it was excellent – it helped reinforce a lot of things. The eye-openers that I shared in class were how I need to reach out more to those that likely need more of our help versus the ones we work with regularly due to commonalities, and then asking more questions versus telling someone where they missed or what they should have done.

Last Friday, it really resonated with me as I was talking with one of my managers and we were trying to solve an issue of why something wasn’t getting done by one of his direct reports. I started to talk about a manger versus a leader and how the leader “asks” and the manager “tells,” or in some cases does for them. He said to me, “A light bulb has just gone off for me as to what I have been doing incorrectly.”  He then had a session with that same employee and asked him what he thought, and the data points just flew out of him! We’re using these principles in real life! I also plan to have a staff meeting where I am going to bring my 36 people together and we are going to have each of them write down their 7 High Payoff Activities, one goal they are working towards, and then work it from there on how we can hit our 90MM in new sales goal this year – I know we can do it, as we have unlimited potential. I also just had someone come in and tell me they couldn’t do something and I said, “Why not? I think you can.” They said, “You do?” I said, “Yes – look at all the other things you thought you couldn’t do and now do with regular ease!”

Managing Director | Citi

We just returned from dinner, and the Executive Sales Team was RAVING over today’s session.  You have no idea how impressed and happy I am.  This is the right content, delivered at the right level, and they have been ready for this for a long time. We are all so looking forward to the April training with the larger group…this is very exciting!

We’ll chat next week to set up a follow up session or two, but I wanted to let you know right away how well-received your training has been, and how much I appreciate what you do, especially in getting to know us as a company, and more importantly, as a culture. Thank you, thank you, thank you.

Executive Sales Team Manager | Organic Valley

Too often we have internal classes or meetings that we all leave feeling like we just lost valuable time that could have been spent more productively.  Unfortunately, I believe this makes a good amount of us very skeptical when it comes time to sign up and attend these events.  To be honest, this was my attitude coming into class, I had just taken on new responsibilities and thought my time could be used on HPA’s other than this… I couldn’t have been more wrong, this class was honestly the best I’ve ever attended.  No doubt, I could have continued down the same path, probably with good results. The industry is great right now, growth would have continued in spite of me, not because of me.

As I sat through the class, I realized that I was 90/10 Manager/Leader. This was hard to swallow, looking at yourself in the mirror can be difficult. I decided to make an effort moving forward to use information you supplied to not only grow my business, but to grow my employees.  I’ve only just begun, I’m confident this will occur and look forward to being able to update you in the future with the actual success stories! While my professional growth was the main objective for this course, there was another facet of my life that your course made an immediate impact on.  Although work is very important to me, being a great father and husband are my top two priorities in life.  While I believe I was good at both, I’m far from being great.

Your example about how easy your oldest son is for you and how difficult it is for you to understand your youngest, really hit home.  This is exactly the case in my family, up until now I tended to put my youngest in a “box.” This will no longer happen, as soon as I returned home, my wife and I had one of the most productive conversations we had ever had as parents.  We have changed our approach, and I believe we are already starting to see positive results.  We no longer tell our youngest she’s “not a morning person” or “messy” or “just not competitive.” While I thought these sayings were harmless, I now know they were shaping my daughter. Not sure if you offer a similar class in a non-business setting or not. If you do, I would love to have my wife attend one, if you don’t, I would highly recommend you look into doing so. This stuff is too valuable not to share with parents, teachers, counselors, etc.

Sales Manager | Baker Hughes

I have just returned from my DSM Immersion Training and wanted to reach out and express my gratitude and appreciation.  To say it was a life changing experience may seem over the top, but it is the absolute truth.  The knowledge, content, tools, speakers, and overall structure gave me a higher understanding of not only the company vision and culture, but also the mindset and tools for how to succeed and drive the business and key initiatives.  On a personal note, I know that I walked away as a more conscious human being and leader.  I am so excited and eager to implement what I learned and share that information and passion to help others grow and develop as well.  Since day one, I have been impressed by the leadership and people that make up our company and that only continues to be reinforced and strengthened.  I am thrilled to be a part of the leadership team at SalonCentric and to have L’Oreal USA backing us.  Thank you from the bottom of my heart for investing the resources and time into my training and development.  2logical – thank you for pulling together the information, people and resources to make this happen!

District Sales Manager | L’Oreal

Thank you for helping me see where I am and turning me from the “management drudgery” back to the joy of leadership.  As you were going through the training, I saw the person I used to be, techniques and beliefs that I owned and used as a part of my life.  I may not have described things the same way as in the manual, but the action are the same.  The course was a time of self-evaluation that has stopped me from living in a world of urgency and back to looking for what is important.  Very eye opening!!!!!!!!!

It has been such a tough year personally, and working seven days a week away from home, that I had gotten into the mode of reacting to everyone’s problems and requests rather than asking questions.  I could do it faster myself.  You well know that is a short term fix, but you can’t do it all, and most unfortunate are the lost opportunities of growth by those we lead. Thank you for turning the direction of this old crusty oilfield guy back toward being a leader, evaluating what is important, reflecting on what I did well, what I didn’t do so well, and what am I going to do to get better.

District Manager | Baker Hughes

I wanted to thank you for the impact that 2logical has made on Independent Health.  As the Director of Sales Staff Development and Training, I have been challenged to create a comprehensive training program that will incorporate all facets of the sales process rating from the product training, prospecting, the sales process, creation of a mentoring program, and to change the way our leadership team coaches their team members.

I was with Pfizer for over 20 years and was a Senior District Manager for over 17 years.  Pfizer’s training has always been considered the best in the industry.  Most recently over the last 2 years, I was the Director of Sales for BlueCross BlueShield of Western New York.  In the last 22 years, I have had the opportunity to participate in a variety of training programs and outside consultants.  This is the best training program that I have ever participated in.  Independent Health has worked with a number of vendors, but as I was told, the majority of these training companies were not impactful or considered the “flavor of the month.”  It is nice to know that Independent Health has been so impressed with this training, that for the first time, 2logical is not considered a flavor of the month, but rather a partner that we will be working with for years to come.  I have both the Leadership and Sales Teams asking when our next Builder Meeting will be.  We also plan to have your organization participate in our Corporate kickoff meeting in September (of which our organization has never had an outside vendor attend.)  I appreciate the fact that your company tailors the training to the needs of our company, rather than an off-the-shelf training program.  I appreciate the trainer’s ability to take different concepts and relate them to companies he has dealt with throughout the world as well as Independent Health.

With the extensive amount of internal training that is being rolled out, by having 2logical involved early in the process has created a culture that has turned the Leadership and Sales team around.  I have seen a change in both attitude as well as the focus on High Payoff Activities. Thank you so much for the impact that your company has already had on Independent Health, and I truly look forward to our continued partnership.  I am a true believer that the best is yet to come for Independent Health, and with your company’s assistance, we will be able to achieve market dominance. With the challenges that exist in the marketplace today, the training your company provides will help differentiate our company from our competitors.

Director of Sales Staff Development and Training | Independent Health

Too often we have internal classes or meetings that we all leave feeling like we just lost valuable time that could have been spent more productively.  Unfortunately, I believe this makes a good amount of us very skeptical when it comes time to sign up and attend these events.  To be honest, this was my attitude coming into class, I had just taken on new responsibilities and thought my time could be used on HPA’s other than this…I couldn’t have been more wrong, this class was honestly the best I’ve ever attended.  No doubt, I could have continued down the same path, probably with good results.  The industry is great right now, growth would have continued in spite of me, not because of me.

As I sat through the class, I realized that I was 90/10 Manager/Leader.  This was hard to swallow, looking at yourself in the mirror can be difficult.  I decided to make an effort moving forward to use information you supplied to not only grow my business, but to grow my employees.  I’ve only just begun, I’m confident this will occur and look forward to being able to update you in the future with the actual success stories! While my professional growth was the main objective for this course, there was another facet of my life that your course made an immediate impact on.  Although work is very important to me, being a great father and husband are my top two priorities in life.  While I believe I was good at both, I’m far from being great.

Your example about how easy your oldest son is for you and how difficult it is for you to understand your youngest, really hit home.  This is exactly the case in my family, up until now I tended to put my youngest in a “box.”  This will no longer happen, as soon as I returned home, my wife and I had one of the most productive conversations we had ever had as parents.  We have changed our approach, and I believe we are already starting to see positive results.  We no longer tell our youngest she’s “not a morning person” or “messy” or “just not competitive.” While I thought these sayings were harmless, I now know they were shaping my daughter. Not sure if you offer a similar class in a non business setting or not.  If you do, I would love to have my wife attend one, if you don’t, I would highly recommend you look into doing so. This stuff is too valuable not to share with parents, teachers, counselors, etc.

Sales Manager | Baker Hughes

I was thinking of you over the last few days as I was reflecting on our year (prior to my year end review) and it has been a pretty challenging, yet fun ride over the past 12 months. By implementing some of the leadership tactics that you taught me and the team, we have managed to gain market share and the team’s morale around the office has never been as good as it is now.  And that is saying something given the pending merge, state of the industry and the fact that we just went through another round of layoffs. Anyway, just wanted to say thanks again and we’re going to continue to develop our leadership skills based on the 2logical training. I hope our paths cross again soon.

Sales Manager | Baker Hughes