I thought that this was an appropriate time to express my appreciation for all you have given me. From the time when we first met until today, your knowledge and guidance has been instrumental in every decision that I have made.
When we first met, I was an administrator, perfectly content, or so I believed, to be a “behind the scenes” person. At that point in time, I had ABSOLUTELY no desire to be in a sales position. This belief slowly started to change as you made me see that, even though I wasn’t in outside sales, to my internal customers, I had to sell myself and my abilities or end up being another nine to five drone. It was my choice. It changed the way I interacted with all of the people that I was dealing with on a daily basis.
The shift in attitude continued when I was promoted to a Service Representative. I was in my element! Taking care of my clients’ needs and building relationships that continue through today. You showed me that I was still selling myself, this time on an even higher level. I was able to troubleshoot problems and get results, which resulted in my clients’ confidence in my abilities. They knew who to call when an issue arose. However, at that point in time, I still had no real desire to be in a “real” sales position, even though I knew that was where you were leading me (kicking and screaming). You, with great patience I might add, finally made me realize that if I wanted to progress in my career, that I would seriously have to expand my comfort zones.
Expand my comfort zones indeed. You taught me step-by-step what I needed to be “the best of the best.” At that time you had infinitely more confidence in my abilities that I did. You had to overcome my weaknesses, as well as my doubts. Well my friend, I am happy to say that you succeeded! We succeeded, beyond anything that I had ever imagined. I know that I have much more that I can learn from you and I sincerely look forward to our continuing meetings. Hey, now that I have the basics down, just imagine what else I can do with more of your training sessions!
Betsy W., Broker Consultant | Medical Mutual of Ohio